What People Say About Us

… being able to interact with that service sets Shoutbomb apart

The ability to send text messages to patrons about item status is great, being able to interact with that service sets Shoutbomb apart! The Shoutbomb team worked with us to get the system tailored exactly how we wanted and their customer service is top notch!

…it’s is like my personal assistant for the library.

I’m always telling people at our libraries that I love Shoutbomb, it’s is like my personal assistant for the library. I love that I can keep track of my entire family’s items all from one account.
I’m sure our libraries think I’m trying to push this product, but that is actually my opinion as a library patron.

On a professional level I would like to add that Shoutbomb is reasonably priced with great support. It’s great to get that personal touch with any of our questions we may have.

It fills a large need that our ILS vendor simply cannot

Shoutbomb has been an excellent partner and has a fantastic service that adds value to our service offerings to patrons. It fills a large need that our ILS vendor simply cannot.

…a simple solution to offer text notification service to our customers.

Shoutbomb provides us, a Canadian public library, a simple solution to offer text notification service to our customers. Their support always responds to our questions and requests with patience and efficiency.

…renewing via SMS has increased dramatically…

The number of people using SMS notification and renewing via SMS has increased dramatically since we started using Shoutbomb. We’re very pleased with the service from Shoutbomb!

… versatile tool for innovative community outreach.

Shoutbomb is not only a simple and effective means of communication for our Montana Shared Catalog consortium, but also a versatile tool for innovative community outreach. We have used Shoutbomb to share early literacy tips with parents of incoming Kindergarteners across the state and received overwhelmingly positive feedback on the effectiveness of this direct support in building parents’ confidence and children’s literacy skills.