What People Say About Us
… the best technical support!
… the best technical support!
Shoutbomb is “easy for our patrons to use, provides a valuable service at a reasonable price, and has the best technical support!”
…A joy to work with!
…A joy to work with!
Shoutbomb is a great value. They enhance and improve their product based on customer request and their support is attentive and responsive. A joy to work with!
… provide 21st Century customer service to its patrons.
… provide 21st Century customer service to its patrons.
Shoutbomb enables the members of Libraries Online, a consortium of 29 public and academic libraries in Connecticut, to provide 21st Century customer service to its patrons. By empowering users to access their accounts and enable transactions through Shoutbomb, libraries can provide a degree of transparency and ease that adds significant value to the communities they serve.
We’ve surprised and delighted our patrons…
We’ve surprised and delighted our patrons…
We’ve surprised and delighted our patrons who are tired of email overload by sending them text messages. George is great and provides us with stellar support! We love our Shoutbomb service.
Shoutbomb is a patron favorite…
Shoutbomb is a patron favorite…
Shoutbomb is a patron favorite at our library. It is convenient, easy to setup, and time-saving for library staff and patrons.
I love that they can renew their items…
I love that they can renew their items…
Shoutbomb is an easy and convenient way to notify our patrons. I love that they can renew their items with a couple taps on their phone!
Frequently Asked Questions
What is Shoutbomb?
A software service that allows libraries to send SMS messages to all text message enabled phones. Patrons can reply, using pre-selected keywords, to request additional information or carry out tasks such as renewing items. Our software supports multiple languages and can be configured in a variety of ways to suit your needs. We are located in Northern California.
How much does the service cost?
For pricing details please contact us via the contact us tab.
There are no per message fees – it’s unlimited messaging.