What People Say About Us
Great Service & Support
Great Service & Support
Thanks to Shoutbomb for the great service you provide to our 35 libraries and for the quick turnaround time for support issues as well as implementing new features available for all libraries. This is a great product and very cost-effective which is important during these tough times. I’m very happy to be doing business with a company that truly cares for libraries and not just making money. This service assists libraries in bridging the technical divide.
Great Value… Staff and Patrons are embracing it
Great Value… Staff and Patrons are embracing it
Our experience with the company and software has been very good. The sign-up process is simple and convenient. It’s very easy for staff and patrons to begin using the service. And we’ve been impressed with their customer support. When we requested a few new features, they were quite willing to experiment and add them to our service
Simple Service for the Mobile-Ready
Simple Service for the Mobile-Ready
Since we began offering Shoutbomb to our patrons, the feedback has been nothing but positive. For the mobile-ready crowd, this service is simple to use and affords them real-time information about their holds. Customer support has been timely and thorough and our Library is particularly pleased with the very reasonable costs. We highly recommend Shoutbomb.
Extending our Traditional Online Services
Extending our Traditional Online Services
Shoutbomb provides patron friendly text notices and extends our traditional online services to on-the-go teens and busy adults. It allows us to offer a simple method to renew items, see overdue items and bills, and get notified of available holds, all frequently requested features we were unable to provide any other way. Our patrons love the new service!
Patrons love the service.
Patrons love the service.
At Douglas County Libraries, we strive to offer excellent, yet cost-effective solutions for our patrons. Providing patrons with SMS messages from the ILS allows them to know the status of their account quicker. Shoutbomb offers the opportunity to quickly communicate with patrons and provides a comprehensive list of services. Patrons can renew books immediately, be notified of books available on the hold shelf, know the due dates of books or even know what fines they have accrued. Shoutbomb also offers ISBN searching capability and is extremely responsive to support or enhancement requests. Patrons love the service.
Shoutbomb is fantastic to work with
Shoutbomb is fantastic to work with
Shoutbomb is fantastic to work with, they always strive to customize their services to meet our needs.
Frequently Asked Questions
What is Shoutbomb?
A software service that allows libraries to send SMS messages to all text message enabled phones. Patrons can reply, using pre-selected keywords, to request additional information or carry out tasks such as renewing items. Our software supports multiple languages and can be configured in a variety of ways to suit your needs. We are located in Northern California.
How much does the service cost?
For pricing details please contact us via the contact us tab.
There are no per message fees – it’s unlimited messaging.